Coronavirus Testing Services

Typically, insured patients are generally not responsible for the cost of COVID-19 testing and related services including co-pays or other out-of-pocket costs. However, if you are asymptomatic there are circumstances where your instance carrier may deny coverage for COVID-19 testing or require co-pays. 

If you are asymptomatic and have no known or suspected exposure to COVID-19 but need to be tested for travel, pre-op, or before visiting loved ones, your costs will likely vary based on your insurance. Contact your insurer for complete information.

If your visit is not covered by insurance, or you do not have health insurance Healthcare Express will still be able to test you and will charge self-pay pricing for the medical evaluation and for the cost of the COVID test. The price of the service will depend on the state where your clinic or testing center is located, the provider evaluation, and the reason for the visit.

Test results are available on the patient portal or by downloading the healow app from google play or app store, and using practice code JBHHAD. Visit our Lab Results help page for more detailed instructions.

If you test POSITIVE and you have symptoms:

• If you fall into the high-risk category for severe COVID-19 complications and receive a positive test result, it's crucial to seek treatment promptly once symptoms surface. The effectiveness of treatments is highest when administered in the early stages of the illness. Therefore, it's paramount not to postpone seeking treatment if you are at an increased risk of severe illness from COVID-19. Immediate action can make a significant difference in your recovery and well-being.
• Monitor your symptoms. If you have an emergency warning sign (including trouble breathing), seek emergency medical care immediately.
• Improve ventilation at home to help prevent spread to family members
• Stay in a separate room from other household members, if possible.
• Use a separate bathroom, if possible.
• Practice every day hygiene and cleaning.
• Avoid contact with other members of the household and pets.
• Don’t share personal household items, like cups, towels, and utensils.
• Wear a high-quality mask when around other people if able.

If you have NO symptoms, you can be with others after 5 days have passed since you had a positive viral test for COVID-19.

If you develop symptoms after testing positive, follow the guidance above for symptoms.

If you tested positive, please reach out to your doctor to see if you would benefit from treatment or medications.

If you are pregnant and tested positive for COVID-19, please contact your OB/GYN immediately for further guidance.

For any chest pain, trouble breathing, passing out, worsening symptoms or any other concerning symptoms seek medical attention immediately!

For current guidance on COVID-19 isolation guidelines please visit this CDC Link.

Influenza (Flu) and COVID-19 are both highly contagious respiratory illnesses; however, they are attributed to distinct viral sources. COVID-19 results from an infection with the SARS-CoV-2 coronavirus, while the flu is caused by influenza viruses. Identifying whether you have the flu or COVID-19 based solely on symptoms can be challenging since there is symptom overlap. Yet, some PCR tests can effectively differentiate between the two conditions. In the event you don't have access to such tests, many testing centers offer separate examinations for both flu and COVID-19. If you're experiencing symptoms, it's advisable to consult with a healthcare provider to discuss testing for both flu and COVID-19.  Healthcare Express offers testing for illnesses to help confirm diagnoses and implement the appropriate treatment plan. 

1. Elderly Adults: Advanced age is a major risk factor for severe COVID-19 illness. Those aged 65 and older face a heightened vulnerability, with older adults experiencing more severe symptoms and a higher mortality rate.

2. Underlying Health Conditions: Individuals with underlying health conditions, such as heart disease, diabetes, chronic respiratory diseases, or compromised immune systems, are at an increased risk. These conditions can weaken the body's ability to fight off the virus.

3. Obesity: Obesity has been identified as a risk factor for severe COVID-19 outcomes. The excess weight can put additional strain on the respiratory system and other vital organs.

4. Pregnant Women: Pregnant individuals should take extra precautions, as they may experience more severe symptoms due to changes in their immune system and physiology.

5. Residents of Long-Term Care Facilities: Those residing in long-term care facilities, such as nursing homes, are at a higher risk due to close living quarters and shared spaces.

6. Essential Workers: Frontline workers, such as healthcare professionals, first responders, and essential service providers, are at an increased risk due to their frequent exposure to the virus.

7. Racial and Ethnic Minorities: Certain racial and ethnic minority groups may face a higher risk of severe COVID-19 outcomes due to disparities in healthcare access and social determinants of health.